ROI of Love, Episode 7 Why More Contact Doesn't Create IntimacyWhy Do I Feel Disconnected From Everyone?
There is a particular kind of loneliness that can be really hard to recognize, because technically you’re not alone.
You have people who call and text. They come to you when something goes wrong and they need your opinion. You’re the person everybody looks for when the wheels start coming off.
Maybe you’ve built a whole life around being that person: the reliable, capable woman. Funny when the room needs lightening. Strong when somebody else is falling apart. Responsible when everyone has collectively decided to regress to kindergarten and you’re apparently the only one who remembers how to be an adult. Somebody has to keep the crayons out of the electrical sockets, right?
So you step in. You figure it out. You keep everything moving while everybody else is still waiting for snack time.
They know how useful you are. But here’s the question:
Who knows you when you’re not being useful?
Who knows what scares you right now? Who knows what hurt your feelings even though you told everyone, “It was fine”?
This isn’t about who remembers your birthday or how many followers you have. It’s not even about who has known you the longest. It’s about who knows you the deepest. Somebody can know an incredible amount about you without having much access to what’s happening inside you.
Somewhere along the way, I think we confused having access to one another with having intimacy with one another. They aren’t the same thing. Intimacy goes deeper. (And yes, that pun was intentional.)
Intimacy Is Bigger Than the Bedroom
Depending on where your mind went when you read that word: do try to behave.
We absolutely use “intimacy” when we talk about sex, and sex can be intimate. But intimacy is much bigger than what happens in the bedroom. You can have physical access to someone’s body and know almost nothing about what’s going on inside them. You can know someone for years, their history, their habits, how they like their steak, and still discover entire rooms inside them you’ve never entered.
At its core, intimacy is about being known. It’s what happens when another person gets meaningful access to your inner world.
Deep Waters
Proverbs 20:5 describes this beautifully:
“The purposes of a person’s heart are deep waters, but one who has insight draws them out.”
Proverbs 20:5
People are deep. Their fears, their histories, their hopes, their wounds, the things they’re still trying to understand about themselves all live below the surface. And if somebody’s heart is deep water, intimacy requires more than standing on the shore saying, “Yep, that water looks deep.”
You have to be curious enough to go in. Ask the follow-up question. Listen long enough that you notice the answer changes the second time you ask. Care about what’s underneath what they told you. Having information about someone is not the same as knowing them.
The Version of You Everybody Knows
Being known also requires something that can feel scary: unfiltered honesty. Nobody can deeply know you if all they ever meet is the version of you that’s been edited for public consumption.
We all edit ourselves, and that’s normal. Boundaries are good. Discernment is better. Please don’t hear “intimacy means emotional disclosure” and go corner a stranger beside the avocados to explain your attachment wounds. Not everybody has earned access to you.
But the people who are supposed to be closest to you? At some point, intimacy requires letting them encounter something more than the polished version.
This is especially hard for people who’ve spent years learning to function well, because functioning is what gets rewarded. We get so good at presenting the version of ourselves everybody can comfortably interact with that nobody has been introduced to the person underneath. Everybody knows Super Capable Sally. Nobody has met Terrified Tiffany.
So we feel unseen, which is strange, because people are looking right at us. They’re just looking at the version we keep showing them.
Here’s the uncomfortable part. When we say, “Nobody really knows me,” there may be truth in that. But we also have to ask:
Have I allowed anybody to?
That question is harder, because now loneliness isn’t only something that happened to me. I may have to look at where I’ve learned to protect myself from the very thing I say I want.
Maybe I want to be known, but I’m terrified of being judged. Maybe I want someone to ask how I’m doing, but when they do, I say “Fine” when that couldn’t be further from the truth. Maybe I want deeper friendships, but every conversation stays safely on work, kids, television, somebody else’s drama, and what’s for dinner. Maybe I want my spouse to understand me, but I haven’t told them what’s happening inside me because they should already know if they were paying attention.
I’m a huge advocate for spouses knowing each other well. But unless your marriage license came with a supernatural mind-reading upgrade, sometimes you have to use your words. They can’t always tell which silence means tired, which means hurt, and which means “ask me one more time what I want for dinner.” Somebody can love you deeply and still not know what you haven’t let them see.
Being Known Takes Two
The other person has a responsibility too. Intimacy isn’t one person emotionally vomiting while the other stares into the middle distance wondering if the game is still on.
Being known requires someone willing to receive what’s being revealed: to listen actively, ask a follow-up question, keep the moment from becoming about themselves, and resist the urge to fix it.
That last one is one I have to remind myself of, because I am a fixer. Hand me a problem and my brain is halfway to a solution before you’ve finished the story. Okay, what are we doing? Who do I need to call? There’s a time for that. But there’s also a time when the person across from you doesn’t need a solution yet. They need you to stay in the room.
Sometimes the most loving thing you can do is stop trying to make the problem disappear long enough to hear what it’s been like for them to carry it. The response they need may not be “Here’s what you should do.” It may be “Tell me more.” Or simply, “I’m here.”
Romans 12:15 gives us a simple picture of this:
“Rejoice with those who rejoice; mourn with those who mourn.”
Romans 12:15
Notice it doesn’t say, “and when somebody mourns, hand them a five-point plan for getting over it.” Love enters the room and celebrates with you. Love also sits beside you while you hurt. Your joy matters to me because it matters to you. Your grief matters to me because it matters to you.
That’s why I say intimacy grows when truth is met with presence.
Trust Is Built
I don’t want to romanticize vulnerability. Vulnerability without safety doesn’t create intimacy. Sometimes it just creates regret.
There are relationships where honesty was weaponized, where something shared in confidence was used later as ammunition. There are people who learned that the safest version of themselves is the one that doesn’t need anything. If that’s been your experience, I understand why opening up feels dangerous. You don’t fix that by walking into every relationship with every door unlocked.
Intimacy requires trust, and trust is built over time, by people who show up consistently with honesty until you believe that when you hand them something fragile, they won’t drop it.
That’s part of why deep connection is so rare. Proximity is easy. We can manufacture it: same office, same house, same pew every Sunday. But you can’t force intimacy by shrinking the space between two people. It requires participation, trust, and time. Not enormous amounts, but intentional, present time.
There’s a difference between spending three hours near somebody and giving them fifteen minutes of undivided attention. There’s a difference between hearing words and listening. And there’s a difference between asking “How was your day?” because that’s what married people say when someone walks through the door, and asking, “No, really. How was your day?” because you actually want to know.
To Know and to Be Known
One of the most beautiful descriptions of intimacy is simply this: to know and to be known.
In 1 Corinthians 13, Paul says that now we know only in part, but one day we will know fully, even as we are fully known. Paul is talking about something much bigger than human relationships, but I love that language. Known fully. I think something in us longs for that. Not for everybody to know everything about us (good heavens, no, some people do not need backstage access), but for somewhere in our lives to be genuinely known.
We want somebody who’s seen us strong and seen us tired. Somebody who’s watched us win and has also held us while we sat on the kitchen floor wondering what the hell we’re doing. And somehow, they stay.
That’s different from being admired. You can be admired by thousands of people who know almost nothing about you and still ache for one person you don’t have to perform for.
Attention isn’t a cure for loneliness. Neither is being needed. For highly capable people, being needed can disguise loneliness for a very long time, because when everybody needs you, you’re rarely alone.
So here’s the question underneath it all:
Who gets the version of you that doesn’t have an answer?
That’s where loneliness hides so well in high-functioning lives. It doesn’t always look like isolation. Sometimes it looks like being indispensable. A phone full of contacts and no idea who to call. Being deeply loved by people who’ve never been allowed past the front door.
And instead of sitting with that ache, we stay busy. We chase the next accomplishment, because achievement gives us something measurable to point to and say, “See? I matter.” Or we doom-scroll so we don’t have to hear the question underneath: Would you love me if I didn’t have anything to prove?
We Optimized Contact, Not Connection
We may be one of the easiest generations in history to reach. You can text someone across the world before you’ve slid on your bunny slippers. You know what your cousin had for breakfast and that somebody from high school is vacationing in Cabo, whether you needed to or not.
We’ve gotten exceptionally good at contact. But contact and connection are not interchangeable.
This is usually where someone says, “Phones are ruining society.” I don’t think it’s that simple. Technology lets families stay close across states, grandparents see grandchildren, and friends who’ve moved stay part of each other’s lives. It lets someone awake at two in the morning find a whole community saying, “Oh my gosh. Me too.” That matters.
The research is more complicated than the headlines, too. A recent review of the research found that social media use is only weakly related to loneliness, explains relatively little of the differences in loneliness compared with other factors, and doesn’t support the claim that social media itself causes it. It also found that social media can help people feel a sense of belonging in the moment, even if it’s not an effective long-term treatment for loneliness.
So relax. I’m not confiscating your phone. TikTok lives to see another day.
But technology has made it possible to have an enormous amount of interaction without an equivalent amount of intimacy. You can answer texts, reply to emails, send your husband a grocery list, and send your bff a video of a raccoon stealing an Amazon package, all before breakfast. You can communicate all day and never say, “I’m struggling today.” You can get forty-seven notifications and not one person asking, “How are you really doing?” And when someone does ask, you say, “I’m good! Busy! 🙂” because emojis are basically emotional concealer.
Your phone might say you have five thousand contacts. Your social media might say ten thousand followers. Your calendar might say you have nowhere to breathe until Thursday. None of that tells you who actually knows you. Who notices when your voice sounds different? Who can tell when “I’m fine” means I’m fine, and when it means I am approximately three inconveniences away from crying in a Baskin-Robbins parking lot?
In 2025, the World Health Organization released a major report on social connection and estimated that about one in six people worldwide experiences loneliness. One in six, in a world where reaching another person has never been easier.
That doesn’t prove technology caused the problem. It doesn’t. It tells us that access alone isn’t solving it. We solved “How do I get a message to you?” pretty damn well. We did not automatically solve “How do I feel close to you?” Those are completely different engineering problems.
A faster internet connection can’t guarantee a deeper human one.
Little pieces aren’t the whole meal
A like. A meme. A quick text. A heart under a photo. These can be real expressions of affection. I send them too. Sometimes a ridiculous video is really saying, “I saw this, thought of you, and apparently this possum represents our friendship.” That counts.
But it can’t carry the entire weight of a relationship. Eventually someone has to tell the story that doesn’t fit inside a text bubble. “Thinking of you ❤️” and sitting beside someone while they tell you why they haven’t felt like themselves lately both matter. They just do different things.
And efficiency is wonderful when I’m telling my husband, “We need milk.” I do not need a candlelit conversation about milk. But intimacy is remarkably inefficient. Deep conversation takes time. Listening takes time. Sometimes someone starts telling you one thing, and twenty minutes later you both discover it wasn’t the thing at all. You can’t say, “Could you summarize your emotional crisis in three bullet points? I have another meeting at two.” Well, you can. I just don’t recommend it if you’d like the relationship to continue.
So the answer isn’t “throw your phone in a lake and move to a cabin.” (Some of y’all would last about six hours before realizing DoorDash doesn’t deliver to your new off-grid lifestyle.) The better question is:
Am I using technology to support my relationships, or am I letting it become a substitute for having them?
Does the group chat keep you close between the moments you actually talk? Great. Does FaceTime keep you near someone you can’t be with? Wonderful. Does a meme keep a thread of friendship alive during a chaotic week? Send the possum.
But if every relationship in your life exists only in fragments, and nobody has meaningful access to what’s happening inside you, you may have built a life with tremendous connectivity and very little connection.
Information vs. relationship
Busy, high-functioning people can fall into another trap: we feel like we’ve maintained relationships that we’ve really only kept from disappearing. We liked the birthday post, so friendship maintained. We sent a heart emoji on the big announcement. We responded to the Christmas picture. See you next fiscal year. I’m making fun of myself too. Some seasons, a little text is all you can manage. But there’s a difference between “Life is busy, but this relationship still has depth” and “We’ve been exchanging surface-level evidence of continued existence for four years.”
People don’t stop changing because we swapped phone numbers. Friendships need discovery. Family needs discovery. Your adult children keep becoming people you haven’t met yet. And if our relationships are built only around keeping up with information, we can know everything that happened in someone’s life without knowing what those things did to them.
- “She changed jobs” is information. “She changed jobs because she’d spent three years feeling like she was disappearing inside the life she built” is relationship.
- “He got divorced” is information. “He’s terrified he’ll never trust himself enough to love somebody again” is relationship.
One tells me what happened. The other lets me into your world.
Connection Is Not Frosting
The World Health Organization now treats social connection as a significant public-health issue, not a sentimental bonus for people with enough free time. Connection is not frosting. It’s not the decorative layer we add once everything important is finished.
And some of us have been treating it that way. Work gets scheduled hours. Responsibilities, appointments, and errands get calendar slots. Relationships get: “We should catch up sometime.” Which may be the most optimistic sentence in the English language. Let’s put it right next to “I’m going to start using that gym membership again.”
Connection doesn’t survive indefinitely on good intentions. Eventually, somebody has to make room.
What About God?
Everything so far applies horizontally: our marriages, friendships, families, and communities. But I think we can make the same mistake vertically.
We can confuse being around the things associated with someone with actually knowing them. So here’s the uncomfortable question:
Can we do that with God?
Can I spend my life in proximity to Christianity and still be relationally distant from Christ? Can I know the verses, sing the songs, go to church, listen to sermons, read the books, pray before dinner, and still realize I know a great deal about God, but I haven’t spent much time actually knowing Him?
Proximity is not intimacy. Not even there.
One Thing to Do This Week
Think of one person in your life you genuinely care about. I’m not handing out homework, so don’t add anyone to your calendar because LaLa said so. But if you realized while reading this that there’s somebody you’ve been keeping up with more than connecting with, reach out.
Stay on the phone a little longer and ask a second question. Put your phone down when they’re sitting across from you. Make a little room to actually know them. And maybe give them a little more access to knowing you, too.
Final Thought
Loneliness can hide in a life that looks completely connected. Your calendar and your house can be full. People can need you and love you. And there can still be a part of you wondering, Does anybody actually know me?
That doesn’t necessarily mean nobody cares. Sometimes the people who love us have simply never been given access to the true version of us. Being known takes courage, and enough trust to let somebody see something real. Knowing someone else takes curiosity, attention, and staying present long enough to understand what the information actually means to them.
We can know what happened in someone’s life without knowing what happened inside them. That’s where intimacy lives.
Technology can help us reach each other, stay in touch, and even find people we’d never have found otherwise. But no amount of connectivity can do the part that requires us to show up. Eventually somebody has to make room. Make room for the people you love to become more than the roles they play in your life. And make room for them to know the person behind yours.
Because being reachable is easy. Being known requires presence.
If this made you think of someone, send it to them. And follow ROI of Love so we can keep the conversation going.


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